- Is it my real product?
- Yes. Pieces start from your real photos, and color, shape, label and size are checked against them before you approve.
- Do you use AI?
- Yes, and every AI-made piece is labeled. A digital presenter is only used with an authorized avatar.
- What does each plan include?
- Exactly what its card lists, every month. Inclusions renew monthly and don’t roll over; what you buy separately keeps its balance.
- What does “price agreed first” mean?
- Services that depend on your accounts, data or volume (store, chatbot, paid campaigns, 3D…) get a scope and a price before work starts. Nothing is charged without your approval.
- Is advertising spend included?
- No. Ad spend, your store subscription, domains and shipping labels are paid separately and agreed before work starts.
- Do I need to connect my accounts?
- Only for services that publish, reply or read your data, such as your social accounts, store or analytics. BUZZ covers the production tools.
- How much will I sell?
- We don’t promise sales, search rankings or virality. Reports use only the data you connect or share.
- Do you publish what I send you?
- No. Your photos and data are used only in your projects, and nothing is published without your approval.
- How do credits work?
- Your account is free. Credits cover extra or custom requests at a cost you approve first; top-ups are charged in MXN. See credits.